STORE POLICY

Customer Care

We are here to help! Should you have any concerns about your order, or wish to enquire about future orders and commissions and delivery dates, please contact us directly.

Privacy & Safety

Your privacy is of the highest importance to us! No information shared with us will be passed onto third parties. We use SSL to ensure all your payment and banking information is kept private, safe and secure. Data will be collected anonymously on sales, pricing and trends, to inform future marketing.

 

Should you subscribe to our mailing list, we will store this information safely and securely on our servers, and will only be used by Elizabeth Faye for promotional and informative purposes only. We will not send spam or ask for your personal information. You can unsubscribe at any time. If you have any concerns for your safety and privacy, please contact us.

Wholesale Inquiries

Looking to add some soul into you giftware store? Needing some new artwork for your customer base? Wanting to expand your client reach and attract new customers? We can help! If you are interested on stocking our artwork please contact us for a wholesaler information pack and available wholesale packages. 

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

-Laybuy

- AfterPay - Coming Soon

- Offline Payments

Refunds

Due to the nature of commission work, time and expense of mediums carried; we are unable to provide refunds. Please decide carefully before placing your order. These pieces are created with highest level of care with high quality professional products. They are a labour of love, we hope you love your piece as much as we do!

Any retail refunds will be assessed on a case-by-case basis. Contact us for any questions or help with your order.