RETURNS & REFUNDS


Unfortunately, due to the nature of the artistic service refunds can not be offered. We will honour our obligations under the Consumer Guarantees Act. Please decide upon your commission and purchases wisely. We cannot guarantee that colours or images of our products will display accurately on your display. For any damages, please contacts us within five days or receiving item(s).




PROCESSING & SHIPPING


In-stock orders will be processed within 24hours of orders placed Monday-Friday from our store. Shipping is by courier with a 1-3 day delivery time within New Zealand. Pre-order processing is dependant on launch date of goods, and will ship accordingly by courier with a 1-3 day delivery time within New Zealand. Comissioned processing is dependant on scope of works, this will be discussed upon contact with us and agreed upon by both parties, and will ship accordingly by courier with a 1-3 day delivery time within New Zealand. Shipping within New Zealand is free for 2 or more product purchases from our store, unless otherwise specified on items at checkout. Additional charges may be applicable for comissioned, over-sized and/or international items.




COPYRIGHT & IP


All artworks are © Copyright of Elizabeth Faye. All content, including but not limited to text, graphics, photographs, artwork, illustrations, names, and other material is property of Elizabeth Faye and is not available for download or copy. Re-production of any kind is not permitted without written prior consent. All content on this website is subject to New Zealand and international copyright and intellectual property rights laws.




PRICING & PAYMENT


All prices are in New Zealand dollars, inclusive of GST and may be subject to change at any time. Products may be discontinued at any time. Limited edition works end when stock sells out. Comissioned works are priced according to media, size, time, detail. Payment is accepted through Laybuy, Afterpay and credit or debit cards. Transactions are processed using a secure online facility. ​




GENERAL T&C'S


Our website is for personal purposes only. For all business orders or enquiries, please contact us. By using our website, you agree to not use any content of Elizabeth Faye's website for commercial purposes, including but not limited to copying, selling, reselling, or other exploitation of content in whole or part without Elizabeth Faye’s written consent. Elizabeth Faye website may include external links to other websites or material. We do not endorse or assume any responsibility for the referenced content or links and accept no liability should you choose to click on any link to any other website. Elizabeth Faye will not be liable for any loss or damages arising from or related to use of our website. These terms and conditions shall be observed in accordance with New Zealand Laws.​ We reserve the right to refuse service to anyone at any time for any reason. ​




PRIVACY


In respect of your privacy, Elizabeth Faye Wesbite will only use the information you have provided for the purposes of processing your comission(s) and/or orders. Elizabeth Faye will not sell or distribute any customer information except as required by law. Collection and use of personal information and data on individual users of this website is regulated by applicable privacy laws. If you choose to subscribe to Elizabeth Faye, you will receive emails to your subscribed email address about new products, promotions and events. You can unsubscribe at any time.





Terms & Conditions